We ask all groups that attend the centre to complete an evaluation form.  Here are some of the comments that we have received and some of the replies we have sent:

Buckstone Primary School, October 2009 - They all had a fab time - including our parents who came in support. A really good set up. Thank you for being so enthusiastic with our children, it will be an experience they will remember (but hopefully not share with younger children) for a long time.

Prestonfield, November 2009 - This may not be possible due to time constraints, but it would be good if there was just 5 or so minutes for children to have a snack. This could just be when we arrive so that it doesn't interrupt the scenarios. The children got to school at half 8 and didn't leave school until 12.30, so it was quite a while for some of them not to have something. But other than that everything else was great.  This was a brilliant trip and the children didn't stop talking about it the whole way home on the bus. I feel it really opened up their eyes to safety and was great for me to see how the children may react in a real life situation.  Unfortunately we cannot accommodate a break during the programme as time is limited and we often have a class in the afternoon.   As part of our 'Information Sheet for Teachers' we include a reminder to teachers to try to ensure pupils have eaten before visiting.

Pinewood, December 2009 - It was an excellent resource. All staff were fantastic and were able to pitch the resources at the correct level taking into account the learning difficulties of the group .

Bonnyrigg, February 2010 - The children really enjoyed their day and were able to explore difficult situations in a safe environment.  Thank you for an excellent day.

Longniddry, March 2010 - The class really enjoyed the whole experience and shared this in some personal writing.  There was a strong message in each scenerio that the children really understood.  Thanks to everyone for an excellent morning, it was outstanding. 

Additional information in relations to feedback and customer evaluation, please read our Annual Report for 2010/11.